The following information has been provided due to recent changes in our policies during the COVID-19 outbreak. If your question is not answered here, please check our other pages as all other information and policies remain the same. Thank you for your patience and flexibility during this time. Stay safe!
WHICH STORES ARE CLOSED?
We currently have a number of Victorian stores closed due to the reintroduction of phase 3 restrictions. The following stores are currently not open for trade until further notice:
Airport West, Brimbank Central, Broadmeadows, Cranbourne, Chirnside, Casey Central, Dandenong, Eastland, Epping Plaza, Fountain Gate, Greensborough, Karingal, Knox City, Lilydale, Northland, Pakenham, Parkmore, Plenty Valley, Rosebud, Sunbury, Southland, Sunshine Marketplace, The Glen, Tarneit, Water Gardens, Werribee & Woodgrove.
WHICH STORES ARE OPEN?
We excited to let you know that all other Spendless stores are open. Customer and team member safety is paramount, so we have taken all the neccessary precautions within our stores to make shopping at Spendless as safe as possible.
Check the hours of your local store before visiting as all of our open stores are trading on reduced hours.
WHAT IS YOUR REFUNDS/EXCHANGE POLICY?
Items can be returned in-store for a refund/exchange.
Due to the closure of our retail stores during COVID-19, all purchases made from the 9th of March 2020 to the 19th of May can be refunded or exchanged right up until January 2nd 2021. All you have to do is keep your receipt and you will receive a full refund or exchange.
Alternatively, you can send your item/s back to us at your own cost. Enclose some details about what you would like to do with your item/s and your order number.
The parcel can be sent to: PO Box 554, Port Adelaide SA 5015.