COVID-19 UPDATE

The following information has been provided due to recent changes in our policies during the COVID-19 outbreak. If your question is not answered here, please check our other pages as all other information and policies remain the same. Thank you for your patience and flexibility during this time. Stay safe!

WHICH STORES ARE OPEN?

As of 5pm 12th August 2021, the following Australian Capital Territory stores are closed due to COVID-19 restrictions. We hope to reopen these stores in October, in line with government guidelines.

  • Belconnen
  • Tuggeranong
  • Woden

As of 5pm 5th August 2021, the following Victorian stores are closed due to COVID-19 restrictions. We hope to reopen these stores in October, in line with government guidelines.

  • Airport West
  • Brimbank Central
  • Broadmeadows
  • Cranbourne
  • Corio
  • Chirnside
  • Casey
  • Dandenong
  • Eastland
  • Epping
  • Fountain Gate
  • Greensborough
  • Karingal
  • Knox City
  • Lilydale
  • Northland
  • Pakenham
  • Parkmore
  • Plenty Valley
  • Rosebud
  • Sunbury
  • Southland
  • Sunshine Marketplace
  • Tarneit
  • Watergardens
  • Woodgrove
  • Werribee

As of midnight 28th September 2021, the following Victorian stores are closed due to COVID-19 restrictions. We hope to reopen these stores in October, in line with government guidelines.

  • Morwell
  • Traralgon

As of midnight 8th October 2021, the following Victorian stores are closed due to COVID-19 restrictions. We hope to reopen these stores on the 23rd October, in line with government guidelines.

  • Mildura

All of our other stores across Australia remain open! We continue to take all necessary precautions within our stores to make shopping at Spendless as safe as possible, and to provide a safe environment for all of our customers and team members.

Please check the hours of your local store before visiting as all of our open stores are operating on different trading hours. 

DO COVID RESTRICTIONS AFFECT MY ONLINE ORDER?

No, they do not. Our online fulfilment centre is processing orders faster than ever!

WHAT IS YOUR REFUNDS/EXCHANGE POLICY?

Items can be returned in-store for a refund/exchange.

Due to the closure of our retail stores during COVID-19, all purchases made from the 9th of March 2020 to the 19th of May can be refunded or exchanged right up until January 2nd 2021. All you have to do is keep your receipt and you will receive a full refund or exchange.

Alternatively, you can send your item/s back to us at your own cost. Enclose some details about what you would like to do with your item/s and your order number.

The parcel can be sent to: PO Box 554, Port Adelaide SA 5015.

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